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PayPal Selling Guide
Thursday, 09 October 2008

Intro:

I have seen a lot of questions being asked when it comes to using PayPal. Everything a basic seller will need to know know is here. You will learn about account types, what they can and can't do, fees, when they are charged, why, and how to protect yourself from fraud.

This information will help you a LOT if you sell on eBay or other places online. If you plan on opening your own online store using your own server and web software, you may want to read more about using PayPal (mostly about their IPN or website SDK)

This short information guide was written by me (GI|Ethan) to help people know how to sell safely using PayPal. If you decide to copy all or any parts of this guide please credit me or our business name (Game Initiation). I do not require this, but no one likes to have their work copied freely.





Choices:

How do you want people to send you money? If the person buying from you has a PayPal account with money in it, you can conduct a PayPal to PayPal transfer. Its free, no fees, and you can transfer this money to your bank account (if you added one, which you can do at any time for free). The downside of this is PayPal has a limit to the amount of money you can receive per transaction. I don't know what it is, as I never really used a standard account, but you can easily get around this by doing multiple transfers.

If you want to be able to accept e-checks and credit cards and not have to worry about a transfer/payment total limitation, you will need a premier or business account. Both account types are free, but you are charged a small fee for receiving money. This fee is very small compared to eBay fees, you will get to keep almost all of your income.





Fees:

If you choose to go with the premier or business account option, be prepared to pay fees when receiving money. These fees are only applied to incoming money, not money you send. Each transaction that takes place where you are the one receiving money will have USD $.30 cent amount deducted for the transfer, then an additional 2.9% of the total. An example would be this. Some one pays you $500 for an item(s) or service of yours. They would deduct $.30 cents plus 2.9% of the total, leaving you with $485.20 total profit.

A PayPal Calculator is also available. This calculator is 99.99% accurate when dealing with US to US payments, but can be wrong some times when doing international rate quotes due to the many changes PayPal makes to its conversion fee rates.




PayPal Debit Card:

This card is available to all premier and business account users who are verified (bank account added and confirmed) and have no current high risk disputes. This card works just like a debit card you would get from a bank, but only allows access to funds currently under your PayPal account. This card is free to receive and free to use. You will never lose money when using this card (other than the price of the items you are buying ofcourse).

You can also earn money back from using this card when buying stuff, weather it be on eBay, another website, or even a store/food service like Best Buy, McDonalds or Circuit City. You will earn 1.0% back on every purchase you make. You need to be PayPal preferred in order to be eligible to receive cash back (very easy to get PayPal preferred if you are an eBay user or operate an online store). Also, in order to receive cash back, you must use this card as a credit card (where you don't enter a PIN number).

Note: This card is still subject to any ATM fees an ATM company may charge. This isn't PayPal charging you, so if you never take out money from an ATM that charges users then you will never have to worry about any extra expenses.




Seller Protection:

ALWAYS follow PayPal's seller protection policy!!! This is very easy to do and prevents you from having to deal with fraudulent buyers yourself via court or local authorities.

The seller protection policy helps you keep money you receive. If a buyer of yours does a charge back with their credit card company, they will almost always get their money back (which also means you lose that much). However, if you follow these steps, PayPal will give you this money back themselves and fight this person for you. PayPal will not require you to take any action 99% of the time.

Also, if a buyer of yours simply files a PayPal dispute (like a credit card charge back but via PayPal and can be applied to anything such as an account2account transfer) and you follow these steps, you won't (or at least shouldn't) even lose the money at first. It will stay there at all times.

Just be sure to follow these steps and keep records (most shipping companies will keep these records for you and have them accessible online).

PayPal's seller protection policy is simple. You must be shipping a physical item (any item shipped in an envelope or box). The item can't be digital (a CD sent in the mail counts as a physical item) and can not be a service (even if in person). You must also ship to a confirmed address. You can set your PayPal preferences to require all buyers of yours to provide a confirmed address, making it so you don't have to check it all the time.

When receiving money, and the total is $249.99 USD or less, all you need is a tracking number. These are usually available for free from shipping companies as long as you are shipping a decent size item. When receiving money, and the total is $250.00 USD or more, you need both a tracking number for the package you send and must use the recipient signature service. Thats the service where the person your sending an item too will only receive their item after signing for it. If you do not have the user sign for the package, and they sent you $250 USD or more, you are NOT protected. Remember that at all times.
 

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